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A legacy spanning over 30+ years! We are proud to be a local heating and cooling operation offering both residential and commercial-industrial services at large, Crystal is dedicated to offering you only the most educated and experienced licensed HVAC technicians. We treat your home, the way you treat it – with respect and care. We prioritize doing our job right the first time so that you can get back to enjoying your home.  

With our 24/7, 365 days a year emergency heating and cooling services across Brantford, Norfolk, Hamilton, Kitchener, Simcoe, Tillsonburg and beyond, we provide an extra measure of peace of mind and comfort in the house you’ve made home – including helping you save $$$ on repairs, installations, and everything HVAC related! 


Air Conditioner Repair – Having the right team makes all the difference.  

 Air conditioners are a key part of staying comfortable indoors! They are an investment, but sometimes investments break down and need a tune-up. At Crystal Heating and Cooling, our installation and service technicians are highly trained and properly licensed to perform work on any make and model of heating and cooling equipment – both for residential and commercial spaces. Our technicians undergo continuous training on new heating and cooling technologies/products to provide only the highest level of safety and expertise for your family. 

Whatever your problem may be, we have 24/7 emergency heating and cooling repair service to ensure your complete peace of mind and comfort. We understand that purchasing a new unit isn’t ideal (or even an option) for our customers, so we are no strangers to helping our customers avoid replacing their units by repairing them. 


Manufacturer Warranties & Rebates – saving you MORE money! 

 Occasionally, a unit may break down due to an issue covered by a manufacturer’s warranty. While these typically only cover the first year or so, the Crystal Heating and Cooling Protection Plan allows you to preserve the manufacturer’s warranty as well as extend the product lifespan! With our protection plan, your home comfort equipment will be maintained and repaired with ease at no further cost to you. Learn more here! 

Rebates are another great way to save money on your HVAC installations or purchases. While most are applied during your service, we ensure our customers are getting all the government and manufacturer rebates available to them! From furnaces to energy assessment audits, earn your money back – we can help! 



What our Customers Say 

We’re proud of the work we do for our customers, and we’re very appreciative when our hard work shines through our reviews. Visit our Google Profile, or read a review below that we think help show off our capabilities: 

“Last year before winter really set in, my wife and I were very disappointed to find out the furnace was not working. We quickly found out this was not just some Google, fix-it-yourself type of home repair. We did not call Crystal first, we instead called a competitor which I will not mention. The first company left our furnace taken apart/in pieces and claimed it was too dangerous to keep in service. We called around and got quotes. Everyone just wanted to sell us a new furnace system. We decided to make one last call. Crystal heating and cooling. When Max got here he said “before I try and sell you a new furnace do you mind if I try and get it working? everything looks pretty good and all the O2 readings are well within normal range.” At first, we were shocked that other companies had lied to us and tried to scare/push us into buying a new system. My wife and I were absolutely thrilled to find out there were other options. Especially because money was tight for us at the time. Max let us know it needed a couple of parts, some of which were hard to find. Long story short he had our furnace working and with the new parts in less than two visits. It only cost us a small fraction of a new replacement furnace. We are so happy to have our furnace working as it should.

Now today with summer in full swing we found out our A/C unit wasn’t working properly. Our first and only call was to Max from Crystal. It’s ignorantly hot and he came out to our home in minutes. He got it working in under an hour. We are all so happy now it’s cool again.
Same-day service within an hour. I know every customer gets equal treatment but we are kind of starting to feel like rock stars around here.

This company is honest, timely and pleasant to work with. Throughout the process, we were greeted with exceptional service. The prices were honest and fair with options. This is a company that has respect for its customer’s wallet.  When it comes to heating and cooling, quick service is seriously crucial. They take it seriously. I honestly feel safer knowing a company like Crystal is out there. Thank you so much to our tech Max and everyone at Crystal!” 


Don’t forget – Crystal is here for you! For repairs, installation, or even some free advice – Give Crystal Heating and Cooling a call at 519-756-6888